ATTENTION: For Salon, Spa and clinic professionals who are serious about taking their salon to the next level...
ATTENTION: For Salon, Spa and clinic professionals who are serious about taking their salon to the next level...
BACK BY POPULAR DEMAND...
TRANSFER 1/3 OF YOUR CLIENTS WORKSHOP
Transfer your salon clients to your team (without losing the clients… or your mind).
You don’t need more clients... You need fewer in your column!
If you’re the bottleneck in your own business (and you’re over it), this workshop will show you exactly how to move a third of your clients to your team in a way that feels professional, safe, and actually kind. Less floor time. More leadership time. More profit per hour, and yes… your clients can be okay with it.
If you’re the bottleneck in your own business (and you’re over it), this workshop will show you exactly how to move a third of your clients to your team in a way that feels professional, safe, and actually kind. Less floor time. More leadership time. More profit per hour, and yes… your clients can be okay with it.
You don’t need more clients.
You need fewer on your column.
If you’re the bottleneck in your own business (and you’re over it), this workshop will show you exactly how to move a third of your clients to your team in a way that feels professional, safe, and actually kind. Less floor time.
More leadership time. More profit per hour, and yes… your clients can be surprisingly okay with it.
If you’re the bottleneck in your own business (and you’re over it), this workshop will show you exactly how to move a third of your clients to your team in a way that feels professional, safe, and actually kind. Less floor time.
More leadership time. More profit per hour, and yes… your clients can be surprisingly okay with it.
My first after hours event...
USA & CanadaSunday 8 March6pm ET
Australia & NZMonday 9 March9am AEDT
TicketsONLY $47
What You Get When You Show Up...
In this workshop, you’ll build your Transfer Plan (the real one you’ll actually use).
✅ A clear list of which clients to move first (the lowest-hanging fruit)
✅ A simple system for sorting clients into 3 categories (so you stop guessing)
✅ A plan to transfer one service at a time (so it doesn’t feel like a big scary “handover”)
✅ A Soft Skills checklist (the little things you do that make clients loyal… that your team must learn)
✅ A Quality Control Plan so “done” is clearly defined — and measurable
✅ A Buddy System structure so clients feel safe and your team grows fast
✅ What to do with Non-Believers (including guarantees + graceful exits)
The things Lisa taught me has got me to less than 25 hours per week on the floor, all with more money. I am so grateful.
Mellissa AUS
Miss Lisa, thank you for being in my world and guiding me through my challenges and growing my business!
Elizabeth USA
I thought I knew it all after decades in the business. 18 months later I'm still learning and growing with the team, thank you!
Thomas UK
Backed By My No-Nonsense Guarantee
Show up, give it a go. If you don’t feel it was worth it, I’ll refund you.
No questions. No fuss.
That’s how confident I am this works!
This Workshop Is For You If…
You’re booked out… but you’re not free. Being “busy” isn’t the dream. It’s the trap.
- Your diary is full, but your headspace isn’t.
- You’re doing the demand services because “clients only want you.”
- Your team is capable… but they’re not getting the opportunities.
- You want fewer floor hours without losing income
- You’ve tried transferring clients before and it got awkward, and messy.
And now you’re thinking: “If I hand them over, what if the client leaves?”
Totally normal. Also… totally solvable.
This Workshop Is NOT FOR YOU If…
- You’re not willing to train your team properly
- You want a magic script that avoids all human feelings (clients are people)
- You’re determined to stay the hero and complain about being busy (I say that with love)
The Workshop Framework
Step 1: Reflection (so you don’t repeat the same mistake)
We start by looking back: what went wrong last time you tried to transfer clients?
Because if we don’t fix the cause, you’ll just recreate the drama with a new client.
Step 2: The 3 Client Categories (this changes everything)
You’ll sort clients into:
1. Homing Pigeons
2. Hold Their Hand
3. Non-Believers
(And once you do this, you’ll stop treating every client like they’re the same.)
Step 3: Share the Load (start with the lowest-hanging fruit)
You’ll choose one service to transfer first, decide who delivers it, and calculate how much time that frees up.
Step 4: The Soft Skills Map (the “Lisa stuff” you do automatically)
Clients don’t stay because of the technical.
They stay because of the tiny things you do that make them feel seen.
We’ll list those “unnoticed” soft skills and build a training plan your team can actually follow.
Step 5: Quality Control + Buddy System (so standards don’t slip)
We define what “done” looks like, create a training schedule, and decide how you’ll measure success.
Then we implement the buddy system so nobody feels thrown in the deep end.
Step 6: Handling the Hand-Holders + Non-Believers (without losing your confidence)
We’ll map stages for clients who need reassurance, and options for the clients who refuse — including:
- Gift certificate
- Money-back guarantee
- Or letting them go (so you can replace them)
What You Will Feel After
Imagine this:
- You finish your week and you’re not fried
- Your team is busy, motivated, and improving fast
- Clients feel looked after (because you did it properly)
- You’re leading the business… not chained to it
That’s the goal.
Healthy. Wealthy. Kind.
Not “exhausted, underpaid, and slightly feral.”
The things Lisa taught me has got me to less than 25 hours per week on the floor, all with more money. I am so grateful.
Mellissa AUS
Miss Lisa, thank you for being in my world and guiding me through my challenges and growing my business!
Elizabeth USA
I thought I knew it all after decades in the business. 18 months later I'm still learning and growing with the team, thank you!
Thomas UK
About Lisa
Hi I’m Lisa,I’ve owned salons, written books, built teams, and coached salon/spa/clinic owners for over a decade, and if you’re sitting there thinking, “My clients will never accept this…” I get it. But most of the time, the truth is simpler:
1. You didn’t have a plan.
2. You didn’t train the soft skills.
3. You didn’t control the quality.
We’re fixing that.
Lisa x
1. You didn’t have a plan.
2. You didn’t train the soft skills.
3. You didn’t control the quality.
We’re fixing that.
Lisa x
So What Do You Get?
When you join, you get:
- Live workshop training: Transfer 1/3 of Your Clients to Your Team
- The Transfer Workbook + templates (client categories, training plan, quality control, buddy system)
- A step-by-step Transfer Plan you can implement immediately
- Confidence for the client conversations (without sounding weird or apologetic)
BONUS - If you show up, I will give you access to the recording.
Questions?
Don't Worry I have heard it all before!
Workshop Details
My first after hours event...
USA & Canada
Sunday 8 March6pm ET
Australia & NZ
Monday 9 March9am AEDT
9am AEDT
TicketsOnly $47!
